Wednesday, December 29, 2010

"I wasn't totally focused"


I'm not immune to my fair share of beauty debacles.  There was that time I got waxed and they ripped my skin off (along with my hair), which caused an allergic reaction and it looked like I had a disease for a good two weeks.  Then there was that time I tried dying my eyebrows: first, lighter, which made it look like I had none; then darker which resulted in a Groucho Marx ordeal.  I've had bad spray tans, terrible prom do's, and once I pulled out half of my eyelashes with an eyelash curler (I managed to snag myself a boyfriend that summer, by the grace of God -- thank Him for false individual lashes)!  And then there was the eyebrow incident of 2009.  If you don't know what I'm talking about, search around my blogs from last year.  I had a huge fiasco when I got my eyebrows waxed and documented the whole ordeal.  Heck, I'll make it easy for you.  Here is the link.  Needless to say I'm a little neurotic when it comes to clear skin and pretty hair.  It's all pretty comical at this point.

Today was... interesting.  If you follow 
me on Twitter, you know what's up: I got my hair colored and it's one shade short of a hot, nasty mess.  I needed to get my highlights touched up and wanted to do it before all the Rose Bowl festivities commenced (tomorrow), so I got on Yelp to read the recommendations for different salons.  I found one that had rave reviews and made an appointment. 



I went in shortly after I called and met with the colorist, told her what I wanted, yadda yadda.  I was assigned to this particular colorist because she specializes in Balayage color, a french technique that makes your color look "sun kissed."  People like Jennifer Aniston and Sarah Jessica Parker do this to their hair.  I've had it done a ton before but recently had to go back to foils (given my budget and who was available).  I desperately wanted to get back into Balayage.  I also wanted to go blonde-r, since my base (a neutral tone) had finally grown out and it would make for nice, natural lowlights.


So I always keep my girls with me: Hilary (Duff), Nicole (Richie) and Dianna (Agron).  I was spoiled before -- my previous colorist did both Hil's and Dianna's color and I got it all for free.  Seeing as I am not in the salon industry anymore, I don't get the luxury of using celebrity colorists anymore (womp womp).  But, what I hope is that when I find a colorist, they'll be able to emulate what I'm looking to do for my particular hair needs.  I always stick with these three because a) their color looks fab and b) their color isn't too far from mine... Dianna has the darker bottom and brighter top, so it's easy for me to say, "I like these tones and this color and how it has dimension," blah blah blah.


We briefly chat and she's making me feel confident.  I'm telling her how I love my base color and took forever to grow it out and how I'm looking to get a tad more blonde for the new year.  She's totally reaffirming everything I thought.  So we get started.  

She's kind of weirding me out at first because she's talking to me, but not looking at me.  She keeps staring at my head.  Which is normal, except every now and again the colorist usually looks up and makes eye contact.  I had this bizarre feeling that maybe she was high?  I don't know.  I should have gone with my intuition though.

Once she started applying the color, I noticed she was doing it rather sloppily and wasn't taking smaller pieces and painting them like I had done before; she was taking huge chunks and slathering them with too much color.  I told myself I was over analyzing and didn't worry about it.

It wasn't until after all the color was applied and I was sitting under the dryer and she forgot about me that I realized my color wasn't going to be up to par.  She took me to the sink, washed and rinsed me, and then let's me know after the fact that she applied a toner.  Toners can be great if they're applied correctly and, you know, in the RIGHT TONE.  When I sat back down in the chair, I knew my hair was doomed.  It was orange.

She blew it out and she goes, "Oh!  It looks like one color!"  You think?  She kept rambling about how after I washed it some that the blonde would pull through.  So, I left with my hair a) strawberry blonde, b) with no highlights, c) bleeding (where the colors bleed together and makes you look like a leopard) and d) no where close to what I wanted it to look like.

Needless to say I paid and left and then called them 700 times but because they have poor customer service, they didn't answer. I e-mailed them and then, FINALLY, I got a response.  A phone call.  They told me they'd try to find someone to fix it tomorrow and they'd call me back.  When they did, it was my colorist calling to ask what the matter was and if I would come back in because, in her words, she "didn't think she was focused," because of the holiday bustle and wanted to try again.  Oh, and because she wasn't focused she toned my hair with red toner.  RED.

A la Allie from The Notebook
Longest story short, they couldn't get anyone to fix my hair.  So I got a refund.  And the kicker was that as I was explaining to the manager about my hair issues (the bleeding, the color, the lack of highlights) he goes, "Oh, so do you think the toner made your hair red?"  Well, I don't know sir.  I'm not the professional.

So tomorrow I am on my way to La Canada to a friend's colorist to get this mess fixed.  And for all of you offering me moral support, thank you.  It isn't as bad as I thought it was five hours ago, but it's still pretty crappy.  Thank you all for dealing with my neuroses about having terrible hair color :)  Guys, line up, I know you'll be chomping at the bit to date me now!

It's red.

I'm obviously in a spectacular mood! (Don't worry I'm stopped.)

Not so bad... in this light

WOOF


2 comments:

Kirsten said...

l just ran across your blog and l happen to be a hairdresser in the area that specializes in fixing others' mistakes in hair. l'm in a micro-salon just east of the Beverly Center and l have an offer for you. l'll give you 50% off any services you receive from me, (upon your first visit), if you haven't found a hairdresser you love. My regular prices are very competitive though. l'm new to the area, but have 20+ years of experience. l've been an artistic director at a top L.A. salon and worked in top Italian salons. l think customer service is super important. My regular days at the mid-city salon are Sun, Mon, and Tue, when l'm not at my other location in Manhattan Beach, but have been known to be available on any given Wed or Fri. l make my own appointments and answer my calls immediately or call back within a very short time. My clients tell me they're always uplifted when they leave. Not just because of the way they look, but because of the way feel. Also, my partner is an amazing waxer. She uses a special, "ouchless" wax imported from Italy.

Contact Info: kirbaby@gmail.com, 424.247.4030

P.S. Did l mention that balayage color is one of my specialties? Other specialties are haircutting, brows, make-up and styling, including up-styles.

Kirsten said...

l just ran across your blog and l happen to be a hairdresser in the area that specializes in fixing others' mistakes in hair. l'm in a micro-salon just east of the Beverly Center and l have an offer for you. l'll give you 50% off any services you receive from me, (upon your first visit), if you haven't found a hairdresser you love. My regular prices are very competitive though. l'm new to the area, but have 20+ years of experience. l've been an artistic director at a top L.A. salon and worked in top Italian salons. l think customer service is super important. My regular days at the mid-city salon are Sun, Mon, and Tue, when l'm not at my other location in Manhattan Beach, but have been known to be available on any given Wed or Fri. l make my own appointments and answer my calls immediately or call back within a very short time. My clients tell me they're always uplifted when they leave. Not just because of the way they look, but because of the way feel. Also, my partner is an amazing waxer. She uses a special, "ouchless" wax imported from Italy.

Contact Info: kirbaby@gmail.com, 424.247.4030

P.S. Did l mention that balayage color is one of my specialties? Other specialties are haircutting, brows, make-up and styling, including up-styles.